1. Power in Numbers
ISG is the Eastern Shore’s largest staff of licensed insurance professionals and significant premium volume with top-rated carriers means a stronger advocate for your organization. From premium negotiation to claims administration, our prominence in the marketplace works to your advantage.

2. National Affiliations
In addition to our own talented professionals and specialized value-added services, we have a wealth of resources available to us through several national affiliations. ISG has been recognized among the nation’s elite insurance brokers by obtaining “Best Practices” status from the Independent Insurance & Brokers of America and is a Marsh-Berry “APPEX” agency. Recognition such as this further underscores our commitment to excellence for our clients, our employees and our carrier partners.

3. Exclusive ISG Business Solutions
At ISG, we don’t just sell insurance policies. We are the only insurance agency on the Eastern Shore that balances its insurance offerings with exclusive Business Solutions for our clients in the areas of Human Resources and Risk Management. This is done with in-house personnel, specifically trained to help you help your business. Other agents outsource these services to organizations unfamiliar with their clients.

4. Local Roots; National Reach
As your business grows, so do the complexities involved in the risk management process. As your borders extend beyond Delmarva, you need an insurance broker who has knowledge and experience throughout other areas of the country. ISG insures thousands of businesses in every U.S. State and has the required licensing authority, and know-how, to design a complete plan of protection for your business, regardless of where it is.

5. One-of-a-Kind Workplace
Satisfied employees lead to satisfied clients. ISG International takes the lead among local employers by providing its employees with state-of-the art facilities, technologies and benefits. For instance, all-expense-paid vacations are given as longevity awards to employees. In our claims department, employee incentive compensation is directly tied to client satisfaction. Flexible hours, telecommuting, bowling excursions, even ropes course training – all have been used to describe the ISG career experience. ISG received ratings of “Excellent” in all areas of a recent employee satisfaction survey conducted by a 3 rd party administrator.

6. Technology
We use leading-edge technology to provide our customers with the latest data analysis, legislative, communication, and human resources administration tools. Service needs can be requested 24/7 online at www.isgintl.com.

7. Custom Communication and MyWave ^TM
We can assist you with all phases of employee communication, from employee meetings to payroll stuffers and informative brochures about employee benefits and wellness. ISG clients are eligible to receive access to a personalized Web site called MyWave Portal. The site is devoted to helping you with plan administration, legislative compliance, employee communication, and more! No other agency, from Cambridge to Ocean City, is able to offer this powerful medium to their clients.

8. Online Community
When partnering with ISG, you gain access to professionals from all over the country through the Community section of ISG’s web Portal. An answer to a problem you have may be just an email away. As an example, one client writes, “We just recently implemented a premium only cafeteria plan. Can anyone tell me how this will report on the W-2s?” This question was answered quickly, saving them time and resources.

9. Legislative Briefs & Guides
Our exclusive Legislative Brief publication summarizes recent federal legislative developments in insurance and employee benefits. Included with MyWave HR, our Legislative Guides provide comprehensive information about federal legislation such as COBRA, HIPAA, HIPAA Privacy, FMLA, and Section 125.

10. Experience
Founded in 1977, we have over 30 years of proven dedication and commitment to excellence in our service to individuals, families and businesses in and around the Delmarva Peninsula and beyond.