ISG International Privacy Policy Last Revised: 03/16/06
ISG International, Inc. (“ISG”) respects your privacy. This Privacy Policy applies to our web site located at www.isgintl.com (the “Website”). This Privacy Policy explains what information we collect through the Website, how we use that information, and what choices you have. Please take a few moments to read this agreement. By accessing the Website, you agree to accept this Privacy Policy and are aware that our policy may evolve in the future as indicated below.
What we collect: On the Website, there are several instances where you can submit “Personally Identifiable Information” such as your company name, postal address, telephone number, e-mail address, or other information that can be used to identify you, contact you, or provide you with the information or service you request. We will collect information from the Website only if you give it to us.
You can visit the Website without disclosing any Personally Identifiable Information. However, for certain services available on the Website or for certain parts of the Website, you must furnish Personally Identifiable Information. For example, we collect this information if you: request an insurance quote; register for our customer area; register for our agent area; request a certificate of insurance; request a policy change; register to receive our newsletter; report a claim; or access our on-line help feature. From time to time in the future, we may offer additional features, services, and promotional opportunities that would require you to submit Personally Identifiable Information to participate.
We also collect information anonymously such as your originating IP address (the Internet Protocol address of a computer) and the web pages visited on our site by users. In the future, we may collect other information such as the type of browser you use, which pages on our site you visit, and what search terms you enter. This anonymous information is not associated with your personally identifiable information and cannot be linked to you personally.
Like many other commercial web sites, the Website may use a standard technology called a "cookie" to collect information about how you use the site. Cookies were originally designed to help a web site distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a web site can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. Currently, web sites use cookies to enhance the user's visit; in general, cookies can securely store a user's ID and password, personalize home pages, identify which parts of a site have been visited or keep track of selections in a "shopping cart." It is possible to set your browser to inform you when a cookie is being placed -- this way, you have the opportunity to decide whether to accept the cookie.
How we use the information we collect: We use the Personally Identifiable Information that you have given us to provide you with information or services you have requested, to send you e-mail updates of product information, to send you information about products and services that may be of interest to you, and to otherwise communicate with you about our products. If you have submitted your company information in order to obtain a free quote, we will use that information to provide you with a quote for your insurance package.
We use the information that we collect in the agent area to communicate with our registered agents and to ensure that our registered agents use the site in accordance with the terms of the Website terms of use.
In the future, we may use aggregate information that is not personally identifiable to analyze how people use the Website and its services.
How we share information with third parties: Other than as described below, we will not share Personally Identifiable Information without getting your express permission.
We will share Personally Identifiable Information with insurance carriers in order to accommodate your request to obtain an insurance quote, issue a certificate of insurance, report a claim, make a policy change, or for any other purpose related to any request or service provided by ISG pursuant to the Website.
We may share Personally Identifiable Information with our affiliates.
We use third parties to help with some of the services available on the Website. For example, we use a third party to host the insurance chat section of the Website and maintain the correspondence for us in a searchable database. When you submit information in these areas of the Website, or we supply Personally Identifiable Information to these or other third parties, we require those third parties to use it only for the function they are helping us with.
Other sharing and disclosure of information: We will disclose Personally Identifiable Information as required by law, or if in our judgment it is necessary to protect ISG or our users from loss or liability. If we merge with or are acquired by another company, the resulting combined company will use the information you have provided as described in this policy. If we cease operation, our information may be transferred to and used by another company that offers similar or related products or services. While we cannot predict a great deal about such an unlikely event, we would hope this could provide you continuity of service.
What choices you have: When you receive follow-up emails from us, you have the option of opting out of receiving any future follow-up emails regarding your insurance quote. We will keep track of your decision to opt out of receiving this information in our database. Even if you choose not to receive information from us, we reserve the right to communicate with you on matters we consider especially important.
Making changes: At present, you may not review or change, over the Website, the information that you have submitted to us. To change information that you have submitted to us you may call our marketing department at (800) 336-5659 or email your request to us at info@isgintl.com. You will be able to opt out of receiving future communications by notifying us of your preference in response to e-mail updates.
Since anonymous data is not identifiable as originating with you, it cannot be reviewed or changed by you.
Security: We keep personally identifiable information you provide on servers that are firewall protected and other technological means against intrusion or unauthorized access. Transactions are secured by SSL encryption and Verisign certification. They are located in a physically secure facility, and only our employees and agents with a need to know the information are given access. While no amount of security can give a perfect guarantee, you can have a high degree of confidence that the personally identifiable information you give us is protected from unauthorized access and use. We rely on members of the limited access customer and agent areas to choose passwords that cannot be guessed easily and to safeguard those passwords from disclosure. Please contact us if you have any information regarding unauthorized use of the Website.
Links to other web sites:
The Website contains links to other web sites. This Privacy Policy does not apply to the practices of any companies or individuals that ISG does not control, or any web sites that you visit from the Website. You should use caution and review the privacy policies of any sites that you visit from ours to learn more about their information practices.
Children: ISG does not intend that children will use the Website. We do not solicit information from visitors under 18 years old. No information should be submitted to the Website by visitors under 18 years of age without the consent of their parent or guardian.
What to do if you have questions: If you have questions about this policy, please contact us at info@isgintl.com.
ISG International, Inc.'s privacy policy is subject to change at any time and without notice.
